"Mind Monk is built on trust. We collect only what helps us serve you better, protect it with care, and will never sell it or use it to advertise to you. This policy explains exactly what we do and why."
Mind Monk is operated by Mind Monk Studio, based in the United Kingdom. We are the data controller for personal data collected through the Mind Monk app and website at mindmonk.app.
Contact us at any time: privacy@mindmonk.app
We collect only what is necessary to provide you with a personalised, meaningful experience.
Account information
Why: To create and maintain your account and allow you to log in across devices.
Conversation data
Why: To provide the chat service and, with your consent, to build a personalised memory of your journey. Conversation data is processed by Anthropic's Claude API to generate responses.
Mood and journal data
Why: To power the mood calendar, insights, and the monk's weekly observations. This data is stored securely and never shared with third parties for any purpose.
Meditation and usage data
Why: To personalise your experience, pre-select your preferred meditation type and duration, and surface the most relevant content at the right time.
Inferred insights
Based on your conversations, mood entries, and usage patterns, Mind Monk builds an inferred profile of your preferences, recurring themes, and wellbeing patterns. This profile exists only to personalise your experience within the app. It is never used for advertising, never shared with third parties, and you can delete it at any time.
Technical data
Why: To maintain app stability and fix technical issues. This data is anonymised where possible.
Some of the information you share with Mind Monk may relate to your mental health, emotional state, or wellbeing. Under UK GDPR and the Data Protection Act 2018, this is classified as special category data and is subject to the highest level of protection.
We process this data on the basis of your explicit consent, which you provide when you first use the journal and chat features. You may withdraw this consent at any time by deleting your data or your account.
We apply the following additional protections:
We share data with the following third parties only where strictly necessary to provide the service. All processors are bound by data processing agreements and may not use your data for their own purposes.
Anthropic (Claude API)
Your conversation messages are sent to Anthropic's Claude API to generate Mind Monk's responses. Anthropic does not use your conversation data to train its models.
Base44
Mind Monk is built on the Base44 platform, which hosts the application infrastructure and database. Your data is stored within Base44's secure cloud environment.
OneSignal
If you opt in to push notifications, your device token is shared with OneSignal to enable delivery of personalised notifications. OneSignal does not have access to your conversation or journal data.
Stripe
If you subscribe to Mind Monk Premium, payment processing is handled by Stripe. Mind Monk does not store your payment card details.
We do not use advertising networks, analytics platforms that track you across the web, or any other third party that would access your data for purposes other than providing the Mind Monk service.
When you delete your account, all personal data associated with it is permanently deleted within 30 days, except where we are required to retain certain information for legal or regulatory reasons.
Under UK GDPR, you have the following rights in relation to your personal data:
You can exercise most of these rights directly within the app under Settings > Account > Privacy. To make a formal request, contact us at privacy@mindmonk.app. We will respond within 30 days.
Mind Monk is not intended for use by anyone under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us at privacy@mindmonk.app and we will delete it promptly.
"I am here to walk beside you, not to replace those who are trained to help. If you are struggling, please reach out to a professional or someone you trust."
Mind Monk is a mindfulness and wellbeing companion app. It is not a medical device, mental health treatment, or substitute for professional psychological or psychiatric care.
If you are experiencing a mental health crisis, please contact:
No system is completely secure. In the event of a data breach likely to affect your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours.
Some of our third party processors, including Anthropic and OneSignal, are based in the United States. Where data is transferred outside the UK, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the UK Information Commissioner's Office (ICO).
If you are unhappy with how we have handled your data, please contact us first at privacy@mindmonk.app.
You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
We may update this policy from time to time. Where changes are significant, we will notify you through the app and update the "Last updated" date at the top of this document.
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